The Australian online retail market is changing rapidly.

Our clients know that to stay ahead they need to adopt a multichannel retail strategy that is both up-to-date and the right fit for their organizations...
We deliver web design that turns browsers into loyal customers.

Our clients don’t need another creative agency that doesn’t appreciate the bottom line. That’s why we deliver...
Real time consultation, discussion and advice services.

We help our clients be smarter through constant mentoring, by imparting knowledge at every organizational level...
Our clients know that help is just a phone call away.

By working with Playhouse our clients tap decades of Australian...

Latest Work

  • Target Australia Search

    Target Australia Search and Navigation Redesign

    To provide a complete search and navigation platform for a constantly evolving online store with over 20,000 products. A fundamental requirement was to deliver a seamless, “Targeted“ experience to loyal Target customers
  • Sportscraft Birthday Autoresponder

    Sportscraft Birthday email

    Building a loyal customer base is essential to ongoing commercial success, and one of the best ways to build this loyalty is to demonstrate that you know more, and care more about your customers than competitors.
  • Saba welcome

    SABA Welcome email

    To provide creative input and deploy a personalised, automated programme to encourage customers to embrace the SABA brand essence, entice new SABA shoppers, and reinforce the benefits of the SABA VIP programme
  • Target Checkout - Delivery Details Page

    Target Australia Optimised Checkout

    Target’s recently launched ecommerce platform was experiencing cart abandonment and unusual user paths.

The Blog

  • Aldi
    ALDI Launches into Online Liquor with New Multichannel Strategy
    International supermarket chain ALDI has announced its first move into the online space, partnering with several third party solutions providers in the process. A senior executive at ALDI Australia has indicated that the discount supermarket chain intends to begin selling alcohol online in a bid to continue its competitive strategy against the Woolworths and Coles duopoly. In the Weekend Australian, Managing Director Tom Daunt said the move on August 1 would be a world-first for the multinational supermarket and may well lead to further online opportunities.
    “Every major liquor retailer in the Australian market has an online presence now, so we’re just joining in,” Daunt said. “This is an interesting litmus test for us because it’s the first time ALDI has participated in online retailing in any significant way internationally; we’re a progressive bunch down here.”
    For this reason, ALDI Australia appears to have gone a different route than the other major supermarkets, in that they have outsourced some significant elements of their new online business. The business reports that logistics will be handled by Dropship Australia, while Playhouse Digital will be creating and maintaining the new website. Managing Director of Playhouse Digital, Luke Goldsworthy says the partnership is the realisation of some commonalities between the two businesses, which has allowed them to align on this project.
    “There has been a level of philosophical common retail ground between Playhouse and ALDI – both companies seek to achieve the best outcomes for their customers by a fearless approach to streamlining and getting it right first time,” he says. “ALDI Liquor has definitely been the test case to put all of our knowledge into action – a project based on the principle of collaboration, transparency and practical evaluation of options. We believe the results will definitely speak for themselves.”
    Of course, once up and running it will be very easy for ALDI to build out their entire range into the new channel, putting their offer in direct competition with both Coles and Woolworths. Read more: Article by Campbell Phillips    
    Read More >

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